About the practice
A small bench, a written method, and the receipts to back it up.
Dynamics365.work is the Microsoft Dynamics 365 + AI practice at IBB Innovations, LLC — a US-based consultancy that’s been shipping line-of-business software since 2011. We’re a Microsoft Solutions Partner. Every engagement is staffed by people who have shipped at least three D365 go-lives.
Practice lead
Ashraf Abbas
Founder of IBB Innovations. 18+ years across Dynamics (NAV → BC), Power Platform, and Azure data + AI. Hands-on across discovery, architecture, and the last-mile of close week.
- Microsoft Solutions Partner — Business Applications
- Azure Solutions Architect Expert (AZ-305)
- Past: ERP transformation lead at three mid-market firms
Our method
A delivery model that survives week 6.
Every engagement runs this way unless you specifically ask for something else.
Discovery week
Paid, one calendar week. Stakeholder interviews, current-state and target-state docs, three priced delivery options.
Two-week sprints
Working demo every Friday. No status decks; written delivery note + updated backlog instead.
UAT against real users
Scripted test cases run by the actual people who’ll use the system. Defects tracked in our portal.
Warranty + retainer
90-day defect warranty in writing. Optional ongoing retainer for enhancements, via the same portal.
Partners & accreditation
Credentials we’ve actually earned.
We don’t plaster every Microsoft logo on the homepage just because someone on the team passed a certification. The ones below are the live designations we hold and the trading partners we’ve shipped against this year.
Microsoft Solutions Partner
Business Applications
Azure
AZ-305 / AZ-204 / AI-102
Stripe
Connect & Billing partner
Avalara
Certified Integration
Plaid
Banking & Identity
GitHub Advanced Security
Pipelines we operate
How we work
Five things you can hold us to.
None of these are unusual on their own. Holding to all five at once is the actual practice.
Senior engineers only
No bench warming on your budget. Every contributor has shipped three+ D365 go-lives.
Fixed fee
Each engagement is priced to a number after a paid discovery week. Overage on our scope is on our clock.
Written artifacts
Current-state, target-state, sprint notes, UAT script, run book. Living docs, not theatre.
Same team end-to-end
No discovery-to-delivery handoff, no offshore subcontracting mid-sprint.
90-day warranty
Defects on what we shipped, fixed on our clock. In the SOW, not in the brochure.
Want to talk to the practice lead?
A 30-minute call. Bring whatever’s currently broken. You’ll leave with a real opinion.